Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

• Name, contact number, and email address submitted via enquiry or booking forms

• Medical or service-related information provided during consultations or appointments

• Website usage data collected through cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the services you’ve requested

• Manage appointments and communicate with you about your care or service

• Improve our website, content, and user experience

• Send occasional updates, offers, or educational material 

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

• When required by law

• When necessary to deliver a service (e.g. referring you to a partner clinic with your consent)

4. Data Protection

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. Data is stored securely and access is limited to authorised personnel only.

5. Cookies

Our website may use cookies to improve site functionality and personalise your experience. You can control cookie settings through your browser at any time.

6. Your Rights

You may request access to, correction, or deletion of your personal information by contacting us directly. We will respond within a reasonable time and in accordance with applicable laws.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us here.

Last updated: 1 July 2025